Engagement Models

Owner: Commercial lead Status: draft Audience: sales, delivery Related: Otto Overview, CLEO Overview

Purpose

Explain how Nucleotto moves from the first conversation to a running operating layer.

Standard path

1. discovery to define the commercial problem and operating scope
2. pilot delivery to prove output in a live workflow
3. reusable integrations and patterns to stabilise delivery
4. ongoing optimisation and expansion once the stack is running

Discovery-led consulting

Use discovery to identify:

• the bottleneck
• the owner
• the systems involved
• the output that matters

The goal is not a demo. The goal is scope clarity.

Pilot-first delivery

Pilots should produce visible output within days or weeks, depending on workflow complexity.

The pilot proves:

• the agents can handle the target workflow
• the handoffs are clear
• the buyer can trust the operating model

Retainer expansion

Once the pilot is stable, expand coverage by adding more functions, integrations, and optimisation cycles.

Buying logic

• buyers are paying for running capacity
• Nucleotto operates the stack
• price is benchmarked against a hire